This policy explains what SSY WONDERCART SDN. BHD. 202501049790 (1651198-P) collects, why it is collected and how it is looked after. Privacy reads better when it is written down.
1. What we collect
Four categories reach us as the customer browses and buys:
Personal information: name, email address, phone number, shipping address and billing address.
Payment information: card details and other payment method data, processed securely through third-party payment gateways.
Order information: products purchased, order history and customer preferences.
Website usage data: IP address, browser type, device information, pages visited and cookies.
2. Why we collect it
Five uses cover everything we hold:
Fulfilment: processing and completing orders effectively.
Communication: reaching the customer about a purchase, a support enquiry or a promotional update.
Optimisation: improving the website, our services and the overall customer experience.
Security: preventing fraud and keeping the site and its users safe.
Compliance: meeting our legal and regulatory obligations.
3. Who else sees it
We do not sell or rent personal information, and what sharing there is stays narrow:
Trusted third parties: hosting, payment processing and shipping partners who help us run the website.
Legal authorities: law enforcement or regulators, where the law requires it of us.
Under contract: every one of those partners is contractually obligated to protect the data to our standards.
4. How we protect it
Security is industry-standard and honestly described:
The measures: SSL encryption, secure servers and regular monitoring.
The caveat: we use every commercially acceptable means, and no method of transmission over the internet is 100% secure.
5. How cookies work here
Cookies make the store easier to use, and they stay the customer’s to control:
What they do: cookies and similar technologies enhance the user experience, track site performance and deliver personalised content.
Your control: browser settings can control or disable them, though site functionality may suffer for it.
6. What the customer can ask for
Three rights, available at any time:
Access & correction: to see the personal information we hold, or to have it corrected.
Deletion: to have that data removed, subject to legal or administrative requirements.
Opt-out: to unsubscribe from marketing emails.